Scott Henderson is a registered psychologist, with a solid background as an educator. His expertise includes areas such as leadership, teams, group dynamics, communication, body language, persuasion techniques, stress, and workplace satisfaction.

Scott has worked as a lecturer in psychology, behavioural science and research at the Universities of Sydney and Western Sydney. Lecturing for six years at both undergraduate and postgraduate levels, his expertise includes such areas as leadership, teams and group dynamics, communication and body language, persuasion techniques, stress, and workplace satisfaction.

Since 1999, his work in the corporate sector has spanned the spectrum from industrial psychologist to coach and corporate trainer. In 2004 he became a certified Master Coach in Behavioural Coaching and he continues to coach both individuals and teams at all levels within the companies with which he works. Scott is also an accredited DiSC and LSI trainer.

His unique perspective of inter- and intra-personal understanding compliments the delivery of his training programs and ensures a rigorous and scientific approach to each participant’s growth and development. He has delivered training throughout Australia and New Zealand including courses in Customer Service, Communication, Leadership and Management, Performance Management, Coaching, Team Building, Conflict Resolution, Assertiveness, Business Development and Sales, Time Management, Life Balance, Managing Change and Professional Presentation Skills. Scott has a reputation of being a lively and entertaining speaker and he continues to work hard to dispel the stereotype that psychologists actually get people to lie down on couches!

Drawing upon her real-world experiences, Kala’s broad industry sector expertise brings a real and practical strength to the solutions, clients, consultants and stakeholders she works with at BSI Learning. As the Chief Executive Officer, of the vocational education and training arm of the group, her role is to drive the strategic initiatives for the RTO, ensure quality design and delivery of our high impact client solutions, the inclusion of emerging market needs and skills sector in our client delivery. Along with her team of executives, consultants, trainers, assessors and solution managers, Kala’s work focuses in four areas: Brand, People, Systems and Solutions – Ensuring a people focused approach to developing customised learning solutions and the end benefits for the client being increased performance and productivity.

Kala’s 23-year career in the L&D industry started in Dubai in 2000, where she spent 4 years building a successful IT training consultancy. In 2004, Kala immigrated to Australia and after working as a senior client manager for 7 years at a corporate training firm, she joined BSI Learning in May 2012. In the last 11 years she has worked in various roles within BSI, and has been instrumental in the growth of BSI Learning including setting up a transnational education team, and being part of an Austrade delegation, for the first ever Future Skills Initiative Mission from Australian VET to India.

Shoaib brings over 14 years of international experience in financial planning, analysis, and accounting within the education sector. As Head of Finance at BSI Learning, he is responsible for leading the organisation’s financial strategy, overseeing budgeting and reporting, and supporting data-driven decision-making across the business.
Before joining BSI, Shoaib held senior finance roles with private education providers in the Middle East, where he led core finance and accounting functions, supported private equity transactions, and played a key role in debt restructuring, financial feasibilities, and long-term business planning.
Having recently relocated to Australia, Shoaib is focused on contributing his global experience to the local education and training landscape, helping drive impactful outcomes for learners, partners, and communities.
He is a qualified CPA (Australia) and a Chartered Accountant (India), with a strong track record in aligning financial governance with strategic growth in education-focused enterprises.”