ICT40120 | Certificate IV in Information Technology

Learn skills, confidence and become job-ready to step up into a future role

This qualification reflects the role of individuals who are job ready and competent in a wide range of information and communications technology (ICT) roles and apply a broad range of skills in varied work contexts, using problem solving skills and effective communication with others.

ICT40120 | Certificate IV in Information Technology

Successful completion of all units of competency will result in the award of a nationally recognised Certificate IV in Information Technology from the Information and Communications Technology Training Package. Participants who do not successfully complete the full program will be issued with a nationally recognised Statement of Attainment for any of the unit/s of competency they have been deemed competent in. Recognition is available for this qualification – see the Student Handbook or the Recognition Process page for more information.

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Core Units

BSBCRT404

Apply advanced critical thinking to work processes
Apply advanced critical thinking to work processes
- Understand critical thinking in a workplace context.
- Apply a systematic approach to decision making.
- Develop critical thinking mindset.
BSBXCS404

Contribute to cyber security risk management
Contribute to cyber security risk management
- Contribute to recommending risk management strategies that mitigate cyber security risk.
- Support implementation of approved risk management strategies in response to risk.
- Review and revise implemented risk management strategies.
ICTICT426

Identify and evaluate emerging technologies and practices
Identify and evaluate emerging technologies and practices
- Identify emerging technologies and practices in IT.
- Evaluate the impact of emerging technologies and practices.
- Develop strategies to prepare for emerging technologies and practices.
ICTICT443

Work collaboratively in the ICT industry
Work collaboratively in the ICT industry
- Identify team protocols requirements for working collaboratively in a virtual environment.
- Develop protocols to work collaboratively in a virtual environment.
- Review compliance with protocols to work collaboratively in a virtual environment.
ICTICT451

Comply with IP, ethics and privacy policies in ICT environments
Comply with IP, ethics and privacy policies in ICT environments
- Establish organisational requirements to comply with IP, ethics and privacy policy procedures.
- Evaluate and implement organisational IP, ethics and privacy policy procedures.
- Contribute to non-compliance incident identification and recommendations.
ICTPRG302

Apply introductory programming techniques
Apply introductory programming techniques
- Establish application task.
- Apply language syntax and layout.
- Apply control structures.
- Code using standard programming algorithms.
- Test code.
- Create a simple application and seek feedback
ICTSAS432

Identify and resolve client ICT problems
Identify and resolve client ICT problems
- Prepare to resolve client ICT problems.
- Prioritise client ICT problems.
- Refer problems where required.
- Carry out maintenance.
- Create maintenance report.
- Confirm problem resolution.

Elective Units

ICTSAS432

Identify and resolve client ICT problems
Identify and resolve client ICT problems
- Prepare to resolve client ICT problems.
- Prioritise client ICT problems.
- Refer problems where required.
- Carry out maintenance.
- Create maintenance report.
- Confirm problem resolution.
ICTNWK420

Install and configure virtual machines
Install and configure virtual machines
- Identify options and select virtualisation solution.
- Prepare for, install and configure virtualisation technology.
- Install, configure and test virtual machines.
ICTNWK421

Install, configure and test network security
Install, configure and test network security
- Assess network security threats and vulnerabilities.
- Implement countermeasures for identified threats and vulnerabilities.
- Test and verify functionality and performance of countermeasures implemented.
- Maintain and improve network security.
ICTNWK422

Install and manage servers
Install and manage servers
- Prepare to install a server.
- Install server.
- Configure and administer the server.
- Test server.
- Finalise documentation and clean-up worksite.
ICTNWK423

Manage network and data integrity
Manage network and data integrity
- Assess organisational network and security policies.
- Audit system assets.
- Develop a backup solution.
- Protect assets from threats.
- Monitor network performance.
ICTNWK424

Install and operate small enterprise branch networks
Install and operate small enterprise branch networks
- Prepare to install network.
- Install small switched network.
- Implement IP addressing scheme and services.
- Install small routed network.
- Connect WAN links.
- Finalise branch network activities.
ICTNWK429

Install hardware to networks
Install hardware to networks
- Determine network hardware requirements.
- Obtain and test network hardware.
- Install and configure network hardware.
- Provide instruction and support for installed products.
ICTTEN434

Install, configure and test internet protocol networks
Install, configure and test internet protocol networks
- Prepare to install IP network.
- Install and configure IP network.
- Test and reconfigure IP network.
- Finalise documentation and clean worksite.
ICTICT449

Use version control systems in development environments
Use version control systems in development environments
- Prepare to use version control systems (VCS).
- Build files in VCS.
- Test VCS.
- Finalise use of VCS.
ICTPRG433

Test software developments
Test software developments
- Establish testing requirements in software development.
- Prepare test plan document.
- Write and execute test procedures.
- Review test results
ICTPRG437

Build a user interface
Build a user interface
- Establish task requirements and build a prototype user interface (UI).
- Design and build UI.
- Test and document UI, and obtain client sign-off.
ICTICT445

Connect and configure devices and hardware components
Connect and configure devices and hardware components
- Identify devices and hardware components.
- Plan and configure device components.
- Evaluate modified system.
ICTSAS442

Provide first-level remote help desk support
Provide first-level remote help desk support
- Determine the user support issue.
- Identify the ICT system being used by the client.
- Confirm resolution of user support issue and change request.
- Finalise client support procedures.
ICTSAS443

Support operating system users and troubleshoot applications
Support operating system users and troubleshoot applications
- Prepare to support OS users.
- Install, configure and troubleshoot applications and security.
- Implement OS support procedures.
- Finalise OS support and troubleshooting procedures.

BSI Learning commitment

No matter the size of your business, you will be able to benefit from signing up with BSI Learning today.

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Subsidised Funding

This training is subsidised by the NSW Government under Smart & Skilled (NSW residents only). For more information and eligibility requirements see the Smart & Skilled Website

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