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Learn skills, confidence and become job-ready to step up into a Human Resources role
Key skills that, when mastered and combined, enable leaders to think strategically and navigate uncertainty with confidence.
Principles & Strategies of Leadership
The courses include (Each session is 4 hours) :
SESSION 14 – Leadership and Effective Business Relationships
- The importance of people and relationships in business success
- Using DiSC to interpret human behaviour
- Recognising your natural behavioural style
- Working with your strengths and weaknesses
- Understanding the behavioural styles of others
- People reading using DiSC – DVD exercises
- Adjusting your style in order to become more effective
- Understanding behavioural changes under stress
- Recognising conflicts of style
SESSION 15 – The Differences between Leadership and Management
- What is leadership and what is management?
- When to lead and when to manage
- Management in complex organisations
- Leadership in uncertain organisations
- The characteristics of exceptional leaders
- Reviewing your management behaviours
- The 13 Fatal Errors that managers make
Principles & Strategies of Leadership
SESSION 16 – Values Based Leadership
- Emotional vs. cognitive leadership
- Articulating values and beliefs
- Achieving consistency between values and behaviour
- Inspiring a shared vision in your staff
- Selling the benefits of common goals and shared vision
- Enabling others and encouraging collaboration
- Taking initiative – opportunities for change and improvement
- Building credibility with staff
- Sustaining high employee morale
SESSION 17 – Situational Leadership
- Factors influencing leadership effectiveness
- Understanding and applying Situational Leadership principles
- Leadership Style Diagnostic – identifying your natural leadership style
- Recognising the developmental levels of employees
- Directing, Coaching, Supporting & Delegating – an integrated model
- Using the appropriate leadership style to maximise retention and performance
- Analysing and planning for your team
Principles & Strategies of Leadership
SESSION 18 – Delegation
- Delegation as a development tool
- How to delegate and avoid dumping
- What to delegate – letting go
- When to delegate – creating the time to do it
- The 12 Step Delegation Process
- Selecting the appropriate person to delegate to
- Understanding where the responsibility and authority lies
- Getting ownership and buy in
- Following up and creating accountability
- Selling the benefits and making delegation attractive to all parties
SESSION 19 – Managing Individuals through Change
- Personal attitudes to change
- Answering frequently asked questions and objections to change
- Understanding individual responses to change
- Recognising innate change capacity and change fatigue
- Building proactive rather than reactive responses to change
- Dealing with resistance to change
- Overcoming denial and negativity
- Reducing obstacles and resolving issues
- Identifying each individuals barrier point to change
- Coaching and supporting others through change
Principles & Strategies of Leadership
SESSION 20 – Strategic Change Management
- Key drivers of success in achieving change
- The Murphy Curve – the importance of planning change
- Applying the “10 Step Change Management” process
- Clearly defining the nature of a change
- Creating urgency – establishing clear, compelling reasons to change
- Tolerating ambiguity and managing the team through uncertainty
- Determining objectives, tasks and time frames
- Securing resources for the change
- Encouraging contribution and ensuring two-way communication
- Embedding and institutionalising the change
- Ending a change and celebrating success
SESSION 21 – Business Planning
- What is a business plan? – Who needs to develop one?
- How business plans differ from strategic plans
- Common mistakes in planning and how to avoid them
- Understanding your current preparedness to move forward
- Identifying your strengths, weaknesses and frustrations
- Barriers to success – the McKinsey 7 S model
- Determining the preferred business scenario
- Building motivation – articulating the consequences of business as usual
- Analysing the options – what should you be pursuing?
- Addressing the challenges of implementation
- Writing business plans that drive accountability
Principles & Strategies of Leadership
SESSION 22 – Strategic Planning for Executive Management* *Full day course
- What is strategy and why is it important to your business?
- The 4 fundamental tests of any strategy
- How strategy drives competitive advantage
- Strategic planning overview – analysis, formulation & implementation
- Industry analysis (PESTLE), Competitive analysis & Organisational analysis
- The structure of a strategic plan
- The 12 steps to writing a strategic plan
- Understanding the planning parameters
- Identifying key stakeholders and strategic issues
- Drafting mission, vision and values
- Developing measured objectives and setting targets
- Identifying key success factors for each key stakeholder group
- Designing strategies to achieve objectives and targets
- Writing action plans to implement strategies
SESSION 23 – Decision Making and Problem Solving
- The decision making process
- Effective decisions = quality thinking x acceptance
- Low involvement vs. high involvement decision making
- Step by step problem solving
- Defining the problem and the pain
- Describing the desired state or goal
- Analysing potential causes and identifying the true root cause
- Identifying possible solutions
- Brainstorming tools and avoiding limited thinking
- Selecting the best solution – weighted criteria
- Developing an action plan – gaining buy-in
- Implementing the solution and evaluating progress
SESSION 24 – Innovation, Creativity and Lateral Thinking
- Unlocking your creative spirit
- Difference between creativity and innovation
- Changing mind-sets for new thinking
- Breaking through thought patterns and assumptions
- Turning creative ideas into action
- The cycle of innovation – creating a framework for thinking
- Using 6 Thinking Hats to innovate
- Applying the power of parallel thinking
- Controlling negativity and focussing thinking
- Using lateral thinking tools to increase innovation
- Generating ground breaking ideas
- Creating a culture of innovation
Sign Up Today & Start Leaning.
Contextualising the training to suit your business needs and culture