This qualification is designed to provide students with advanced skills in common ICT functions and tasks they would encounter in a small or medium organisation. The program aims to instill a design thinking approach in students to provide them with a distinctive problem-solving strength to organisational and client challenges and a competitive advantage in the employment market. This will emphasise “Cluster 3 – Get the work done” from the Core Skills for Work Framework.

Successful completion of all units of competency will result in the award of a nationally recognised Certificate II in Skills for Work and Vocational Pathways from the Foundation Skills Training Package. Participants who do not successfully complete the full program will be issued with a nationally recognised Statement of Attainment for any of the unit/s of competency they have been deemed competent in. Recognition is available for this qualification – see the Student Handbook or the Recognition Process page for more information.